“They’re GONE!” I
texted to my spouse from the living room.
“Let heaven and nature sing!” he texted back from the
basement he had just reclaimed. He was working on a spread sheet for a church budget
committee meeting, hence the hymnatic response.
Now let me preface my impending rant with the disclaimer that
I do indeed love my children. I am proud of the people they have become. I
enjoy the conversations we have. And I like the friends they bring around. My
kids are clean (not neat, but clean; they do bathe). They are attractive. And they are somewhat law-abiding.
But, sometimes, they make me Go Postal.
And apparently I’m not the only one.
Five minutes after I picked up the last soggy towel off the
bathroom floor, I got a text.
“Did I leave my purple folder on the kitchen table?”
Yes. And your scarf. And your hat. And your lesson plans
that you worked so hard on while chortling through The Office and Parks and Rec
and a Kardashian episode or three or four.
The funny thing was I consciously bit my tongue. I thought,
but did not say, “Do you have everything?” as she left for her home-away-from
home. I knew that after spending a week together, I was six days too late to
make an impact. All she would hear was blah, blah, blah, so I kept my blahs to
myself. And really, how would she have responded
anyway? “Oh, Mom! Thanks for reminding me to make one last loop through the
house to collect my forgotten goods.”
No, it just doesn’t work that way.
So I said nothing.
Today I took the workbook, the notebook, the scarf and the
hat to the post office. There are two post offices within a mile of my house. I
almost always go to the one to the left. But the one to the right is closer and
I would pass it on the way to the Stop and Shop where I was going anyway to replenish
the bottle of Sierra Mist that was apparently taken for cocktail hour and the
English muffins that were pilfered from the pack in the freezer.
I’ve had postal problems before. (See Malaria:
The least of my Worries).
The line was long. I picked up one of those
all-you-can-pack-into-it-for-one-low-price boxes and stuffed the workbook, the
notebook, the scarf and the hat inside. It would cost $17.90. I was okay with
the price, but then saw a large padded envelope and thought that would be
better because the notebook didn’t quite fit and I didn’t want to crumple the
corners. So, I ditched the box and put
everything neatly into the padded envelope.
Twenty-three minutes later I got to the front of the line.
Meanwhile a sweet grandmotherly woman conversed with the postal clerk who I truly
believe must say one-Mississippi-two-Mississippi, three-Mississippi in her mind
between every single word, thought and deed. The grandmotherly woman chatted
about the sixteen people she had hosted for Thanksgiving dinner and she
chuckled as she placed a perfectly
posted box on the scale.
“Just sending back the things the kids forgot!” she said
sweetly.
Then along came Pam. I had sat on the bleachers for many a
game with Pam. She was packing up a forgotten phone charger and though she wasn’t
cursing her kid, assured me she had been down this road before. We small talked
about our offspring and she laughed as I rolled my eyes over the lack of
urgency of the postal clerks.
When it was finally my turn I decided not to make any nasty
comments about why it has to take 25 minutes to serve seven people. I simply
put my padded envelope on the scale, punched the little circle that said, NO I
am not sending alcohol or firearms and was told, “That’s 53.00 for overnight
mail.”
“Absolutely not,” I said. “I really don’t care that much
about my daughter’s third-graders.”
“OK, then it’s 17 dollars to get there by Thursday. Or maybe
she said 18.13.” Whatever it was, it was under $20 and I didn’t care. I had
been there for 25 minutes.
“Oh,” Postal Clerk said in her oh-so-slow monotone. “The
envelope is oversized (not overweight, oversized) so it will cost $33.00.”
“But, it’s an envelope you sell here.”
She smiled smugly.
I steamed.
“Well, can I put this stuff in one of those $17.90 boxes
then?”
“Sure,” she said, slowly. “Just step over to the counter and
fill out a packing label. But don’t seal the box because you haven’t paid for
the envelope.”
It took me a minute to comprehend what she was talking
about, but then I realized that I had to pay the $2.29 for the padded envelope
that I was no longer going to use. I seethed, but I kept it to myself. I emptied
the contents of the envelope into the box, filled out the Priority Mail address
label and got back in line. There were just five people in front of me now so
it only took 18 minutes to get back to my Postal Clerk.
“You’re going to have to pay for tape,” Pam warned me.
“I better not!” I warned her back.
I got to the counter and Postal Clerk said in her even tone,
“This is the wrong address label. This label is for overnight mail.”
“But you told me to fill out a label.”
She smiled. “Just write the address on the box.”
“Well, I’m not giving up my place in line again,” I said. “I’m
addressing it right here.”
She grimaced but then grinned in assent.
I filled out the address that I now had memorized since it
was the third time I had done it.
“You need tape,” she said evenly.
“You told me not to seal the box,” I countered.
“I just need the bar code on the padded envelope,” she
said.
I thrust it at her.
“I can’t believe I have to pay for it.
Why isn’t there a sign there that says, ‘If you choose to use one of these USPS-approved envelopes, be aware that they are oversized and will cost you twice
the going rate to mail?”
She smiled.
Now, this to me is like my daughter holding up the hand in
the midst of a kid-induced flip out and saying, “Chill, Mom.”
It makes my blood boil.
“You need to tape up the box,” Postal Clerk said in response
to my envelope rant.
“Where’s the tape?” I said, knowing what was coming next.
“You can purchase a roll for $3.39 over there,” she said.
“You’re %&&&# kidding me!” I spewed. “So, it’s
not $17.90 to mail the box. It’s $17.90 PLUS the cost of the tape, plus the cost
of the envelope that I’m not even using.”
She smiled her postal smile.
“And you couldn’t have told me I needed to BUY tape when I
was over there? You just want me stand in line for another 20 minutes? I don’t
get it. Do you guys do this on purpose? You really don’t care that people are
giving up their ENTIRE lunch hours because you’re so slow?”
At least I think that’s what I said. Something like that.
“Would you like to purchase the tape?” she asked, not
acknowledging a single word I said.
“NO!” I roared. “Here’s my credit card. Go ahead and charge
me the $2.29 for the USPS approved padded envelope that I can’t use because it
is too big. But I’m not waiting another 20 minutes to buy tape. This is
absolutely ridiculous.”
She smiled a tight-lipped smile.
I swiped my card.
“You know,” I screamed. “I NEVER come to this post office. And
now I remember why. I’m going back to the OTHER post office where they are kind
and efficient and they tell you when something is oversized or if you need to
write the address on the box or a label.”
My insides were shaking and my face was red with rage. I
grabbed the unsealed box (because the box is indeed free until you seal it) and
stormed out.
“Ma’am, Ma’am,” I heard Postal Clerk calling me in her
monotone. “Your envelope.”
I walked out without the padded envelope because it was
useless. It was not only oversized, but now it was torn open.
And there was no way I was going to diminish my exit by
skulking back in for the envelope.
I left, went home, taped up the box and went to the OTHER
post office which took about seven minutes round trip.
But then I realized, the padded envelope has my name and address on it.
So, if you send me a Christmas card this year and I don’t acknowledge
it, perhaps it's because the Postal Clerk retaliated and tossed it in the “address unknown”
bin along with the oversized USPS-approved padded envelope that I left on the counter.
This is fabulous. (And, for added infuriation, I must contribute that the Mount Joy Post Office will tape your box for free..)
ReplyDeleteSo will the Abington one. And yes, it is fabulous. I spent an the better part of an hour on hold with the new bank today, she snarled.
ReplyDeleteCan so relate to this story...but I did note that after you were told to get out of line to do something else, you got back in line again...nooooooo...the second time you get to stand at the front of the line...you shouldn't be in line more than once...small benefit, I know...
ReplyDeleteLove it! Perfect!
ReplyDeletePriceless.
ReplyDelete